If you wish to exchange your size, please drop us a mail at Support@brokelyfstyle.in with details of order no and size you want. Size exchange is only for apparels.

If you wish to exchange the size you will need to pay the difference amount of the same item. Please take note of that. (XXL/XXXL are priced differently)

Pick up will be attempted maximum 3 times, if you’re not available during attempts or cancel the pick up during any attempts, your exchange request will be automatically cancelled.

 
Please handover the same item as you ordered and in same quantity. Please check the tracking number before handing over the item to avoid any confusion. If you have sent wrong item or wrong quantity your exchange request will be cancelled. Exchange can be done once, so kindly double check the size chart of the product.

We only provide return in case of the wrong item/size sent (We’ll need pictures and video of packing and products) or the damaged product. In such cases we’ll send you replacement or refund will be done in form of reverse transfer to the account paid from or store wallet. To file a return request please mail us at Support@brokelyfstyle.in with details of order no, photo of a product. 

All claims should be made within 10 days after the delivery and product should be unused with the tags intact.
Follow the wash care instruction and do not hard wash or scrub on the printed apparels. The brand is not responsible for any damage done to the items after usage. No returns or replacements will be done in such cases. Wash Care instruction is mentioned on the product page in product description section.

Please note that we do not have our own delivery service and we rely on delivery partners. In case of an exchange order; the delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay for one way charge i.e ₹120 (Which will be credited back to the customer’s store wallet after product quality check is completed).
If an order placed during a sale is returned to us, only the amount paid by you (Sale amount) will be refunded, not the actual product price.

In some cities it may take longer than the estimated delivery time mentioned on the website.
In some solid colours, actual colour may vary slightly, due to lighting conditions, this won’t be considered as a valid reason for any kind of defects. (Certain colours like pink, red, blue etc, gives variation based on different lighting conditions like studio lights, room light, natural light)